Customer Service Online Training
All our course passes end with you receiving a certificate. Each certificate presented by this training suite contains a 'validation code'.
You can enter one of these codes HERE to ensure that a certificate is genuine.
£35 + VAT per candidate
Customer Service Approved by: CPD 75 mins*
This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.
Recommended System Requirements
• Operating System: Windows 7+ or Mac OSX (10.8+)
• Browser: A modern and up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM • Additional Software: Flash Player 10+
• Download Speed: Broadband (3Mb+)
*Duration Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.